You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). All products with custom imprinting are non-refundable.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Final shipping cost will be calculated at checkout.
We can ship to any address within the United States, however, any order being shipped to a PO box must be shipped via USPS. All orders are shipped from our Warehouse in Los Angeles, CA and transit times can be viewed on the map below for ground shipping. Shipping times may vary during holiday and peak seasons.
Most orders that do not include custom printed products will be processed and shipped the same day, however, in some cases we may require an additional 1- 2 days processing time. Transit times listed do not include order processing time.