Returns: You may return most new, unopened merchandise within 15 days of invoice date for a full refund. All returns require prior authorization, please contact us by phone or email to make arrangements. Returns must be unused and in the original packaging. Customer will be responsible for all return shipping costs unless the return is a result of our error (you received an incorrect of defective item). Shipping: Most orders will be shipped within one business day, excluding custom orders.Shipping charges are calculated based on total weight and dimensions. SIZES & SHAPES: Some sizes and shapes may vary from those shown in this website. For up-to-the-minute instock confirmation, questions or more detailed specifications, contact us by phone or email. We will reply in person within a few hours during the next business day (Pacific Standard Time). TERMS & CONDITIONS: We accept VISA, Mastercard, American Express, Discover & Paypal All printed orders must be paid in advance All Prices in US Currency. FOB Origin Prices subject to change without prior notice CALIFORNIA TAX EXEMPT: Existing customers who have already given us their California Seller’s Permit information will be exempt from state sales tax when logged into their account. If you wish to be exempt from state sales tax, please fill out and email your signed tax exemption form; please allow 1-2 business days for processing. You can download a Resale Verification Form by clicking here.